Where do you deliver?
We currently deliver to addresses in the United States. Standard shipping is $4.95 on orders below $100 and free on orders of $100 or more, after discounts and before tax.
When will my order arrive?
Orders normally process in 1–3 business days, with estimated delivery in 4–9 business days after dispatch. These are estimates, not guaranteed dates. See our shipping policy for details.
Can I return my order?
You can request a return within 30 days of delivery. Items must be unused, with their packaging and tags. Contact us for approval and instructions before returning anything. Change-of-mind return shipping is your responsibility; we cover return shipping for faulty, damaged or incorrect items. No restocking fees apply.
How do I choose a size?
Use the sizes shown on the product page. If you need help choosing, contact client services with the product name and your usual size before ordering.
Are the materials listed?
The product description lists the materials supplied in the source product information. Please check each individual style; materials differ across the collection.
Can I change an order?
Contact us promptly with your order number. We will check whether it can still be changed before processing or dispatch. Changes are not guaranteed.
How do I track a delivery?
We send tracking details by email once your order ships. Tracking can take 1–3 business days to update.
How are payments handled?
Payments are processed through Shopify’s secure checkout. The available payment methods are shown at checkout.